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Yes, you
need an account to place an order. To create an account on the JamboPay Market
is easy and free. We only request for your names, email address and phone
number create an account. You only need to create an account once. You can
create a free account here
JamboPay
Market place accepts. M-PESA, JamboPay e-wallet, Airtel Money, Visa,
MasterCard, Safaricom Bonga Points, Verve, American Express.
We provide
deliver to any location within Kenya through bikes, pickups, vans and lorries.
JamboPay partners with Sendy and other credible vendors to deliver products and
services purchased on the JamboPay Market. You can review our delivery fees below or read more here.
Delivery Fees &
Charges
Same day delivery/On Demand |
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Pick –up/Van (Ksh) |
Bike (Ksh) |
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Base Fee (Minimum Amount) |
1,750 (Upto5km) |
250 (Upto 10km) |
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Additional cost per km above Base km |
50 |
20 |
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Additional Destination |
300 |
150 |
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Waiting time (Per hour) |
300 |
200 |
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Loader |
500 |
50 |
Next Day Delivery |
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Base Fee |
1750 |
200 |
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For on
demand orders, we deliver between 2 – 8 hours depending on product on order and
your delivery location.
When you opt
for following day delivery, we deliver the following day between 8am and 5pm.
For digital
services such as airtime and bill payments, we deliver within 5 minutes. Should
you experience a significant deviation on delivery timelines, please call us on
+254 709 920 000 or email us market@jambopay.com
We will return and replace any faulty product if identified and pointed out within 1 hour of delivery. Delivery charges may apply – we rely on 3rd party delivery services that may will charge delivery charges for new deliveries.
However;
We aim to accept all return. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
For some products/good(s), please allow 1-2 weeks return processing time.