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Delivery Information

Delivery

When you place an order for goods and services on www.jambopay.market, we will request you to provide a delivery address. We will deliver the ordered products and services to the provided address within the stated timelines.

JamboPay Market partners with Sendy and credible Vendors to ensure delivery of ordered goods and services.

Delivery charges vary depending on the order destination distance, quantity/volume of the order, and special delivery requirements.

Each delivery is ensured through our delivery partners. 

JamboPay market will refund 100% of the purchase fee for faulty products returned. Delivery charges are non-fundable.

On safety and hygiene, delivery riders are provided with sanitizers and PPEs to ensure they maintain the highest hygiene standards. Below are the fees and charges for the various delivery options.

Jambopay Delivery Fees & Charges

Same day delivery/On-Demand

Pick –up/Van (Ksh)

Bike (Ksh)

Base Fee (Minimum Amount)

  1,750 (Upto5km)

250  (Up to 10km)

Additional cost per km above Base km

50

20

Additional Destination

300

150

Waiting time (Per hour)

300

200

Loader

500

50

Next Day Delivery

Base Fee

1750

200


For privacy and security, your address details will be encrypted on the Jambopay market place platform. Delivery service providers are only provided with an encoded derivative of your address for the purpose of delivering your product to the specified address.

support@jambopay.com   |  +254 709 920000 |  www.jambopay.market | Happiness Unpacked 

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